When I accessed a FREE-With-Bet product, my wagering account was immediately debited the product price and then refunded overnight. Why did this happen?

If, on a previous day, you accessed a FREE-With-Bet product but did NOT wager on the track / date

and

we were unable to successfully debit the product price from your wagering account after the day-end close of wagering (e.g. insufficient funds were available in your account at this time),

then we will apply an upfront debit payment (from your wagering account) when you access a FREE-With-Bet product(s) next time. And, if / when you wager on the racecard(s) this time, we will then issue a refund of the product price to your wagering account after the day-end close of wagering (within 24 hours).

You will then be able to access FREE-With-Bet products again without paying upfront.