An account can be locked for a few reasons; the most common being an invalid password being entered several times.
To unlock your account, you will need to contact Player Services via:
- To begin, click the "Help" button in the bottom right.
- Type in locked account and click "enter"/ "go".
- You can click on the chat button at the bottom of this page.
- Once you click on "chat", please fill out the information and click "Start Chat"
You can reach us at player.services@BetAmerica.com
Please contact us at 866-607-7929 .
Our Support Portal and Help Desk is available for you 24/7. Live Agents are available 7 days a week, from 9:00 am EST until Midnight, EST.