How many horses, trainers, or jockeys can I add?
You can add as many as you wish. There is not a limit.
How will I get notified when my horse, trainer, or jockey is entered?
You will receive an email on the time frame you selected in options. The email will be sent to the email address you have on file with us.
How can I be sure I have my correct email address on file?
You can see (or change) your email address by going to the user icon next to balance and clicking it. From the drop down list, select “My Account”. You will now see you email address listed. If you wish to change it, click on the pencil next to the email address on the right.
How can I change the options or notifications I have selected?
To change any of your notifications for Stable Alert, open Stable Alert and click on the “options” tab. You can change the type of alerts you receive, the frequency, or even add or change emails. When you have made your changes, click the “Save Changes” button at the bottom.
I am not receiving my Stable Alert emails. What can I do?
First, check your spam or junk folder. For AOL/Yahoo email, look for “Bulk”. Please note that the “bulk” folder may not appear on mobile devices. If you still do not see the email, check you settings in “options”. Make sure you have an email address selected. The circle located AFTER “active” is the one that will need to be selected. If you have the circle BELOW “Active” selected, you will need to change it. If your email is active, next click “Stable Today”. If you see the horse listed here, this means an email was sent for this horse. In this case, your email provider may be blocking the emails from even reaching your inbox. We recommend adding another email that is not with the same email provider. For example, if you are not getting an email with an AOL email address, try adding a Gmail email address. You can also check under the “Options” and check the email history as well. You can also resend the email by clicking the email symbol on the left under “actions”.
When I try to access Stable Alert, all I get is a white page. How can I access Stable Alert?
If you get a blank or white page when accessing Stable Alert, likely something is blocking it. This is usually a pop up blocker or an extension such as an ad blocker.
To disable your ad blocker extension, click on the icon for the ad blocker and disable it. Click HERE for more information.
Click HERE for more information on how to turn off the pop up blocker.
I am trying to add a horse to my Stable Alert and it does not allow me to add the horse. It is not listed. How can I get the horse added?
Stable Alert works from the official registration of the horse. Everything needs to be spelled and spaced exactly as it appears on the registration or you may not be able to see the horse listed. For example, if you typed A. P. Indy, you would not find him listed. This is because officially, he is registered as A.P. Indy. One space in the wrong place can make a horse not appear on the list.
What is Stable Today?
Stable Today allows you to see all of the horses you have entered for the next few days. Once the track has posted entries for that date, they will be available in Stable Today. Click on the date you wish to see entries for.