Clearing cookies, cache and temporary internet files may resolve issues with our site caused by your browser. Common issues include error messages, missing information or features when a page of the site loads, or the browser not displaying the website at all.
To clear cookies and cache, follow the guide below:
Follow these links to find steps on how to clear cookies and cache for each web browser.
- Android (phone or tablet) - https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DAndroid&hl=en
- Apple Device (iPhone or iPad) - https://support.apple.com/en-us/HT201265
- Edge - https://support.microsoft.com/en-us/help/10607/microsoft-edge-view-delete-browser-history
- Firefox - https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
- Google Chrome - https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DDesktop&hl=en
- Opera - https://www.opera.com/help/tutorials/security/privacy/
- Puffin - https://pearsonnacommunity.force.com/support/s/article/How-to-clear-cookies-cache-and-history-in-Puffin-Academy-browser-1408394589298
- Safari - https://support.apple.com/guide/safari/clear-your-browsing-history-sfri47acf5d6/mac